Payments

Cards, UPI, netbanking and wallets, through our payment partners. You will see exactly what is available on the checkout page — it depends on where you are and what you are buying.

Indian Rupees inside India. Prices may display in another currency for reference, but the amount your bank actually settles is shown to you at checkout before you pay.

If your card is issued outside India, your bank may add a conversion or foreign transaction fee of its own. That is theirs, not ours.

No. We never see or store your full card number, your UPI PIN, your netbanking password, or any other payment secret. Those go straight to the payment provider inside their own regulated system.

What we keep is the boring part: a payment reference, the amount, whether it succeeded. Enough to match your payment to your order and to refund you. See our Privacy Policy.

Give it a few minutes first. Payment confirmations sometimes lag behind the money leaving your account, and our system keeps checking on its own — it does not rely on your browser telling it anything.

If it still has not moved after that, message us with the Order ID and the payment reference from your bank. If the payment reached us, you get the order or your money back. Neither of us keeps it in limbo.

Usually not — a failed payment normally means nothing left your account.

Sometimes a bank holds the amount temporarily and releases it on its own, typically within a few working days. If you see a hold that does not clear, send us the payment reference and we will confirm from our side whether we ever received it.

We genuinely do not know, and that is not us dodging — the bank does not tell us. It is usually a limit, an international-transaction block, or the bank's own risk check.

Try UPI or netbanking, or ring your bank. If every method fails, message us.

No. The total at checkout is the total. No handling fee, no gateway fee, no surprise line added after you click pay.

Payment happens on the payment provider's own secure page or window, so your card details never touch our servers.

On our side, an order is only ever marked paid after our server asks the payment provider directly and the amount matches what the order should cost. Nothing your browser says is trusted with that decision. That is deliberate — it is what stops a faked confirmation from unlocking a download.

Yes. It is on your order page and in your transaction history, downloadable any time.

No. We do not accept or deal in any cryptocurrency, token or digital asset.

No. Everything here is digital and delivered immediately, so there is no delivery for cash to happen at.